跨越组织线的公司范围系统的改进需要跨职能的努力，以确保提供必要的专业知识来开发有效的系统改进。创建所需专业知识的一个强有力的方法是组建一个跨组织的改进团队，团队成员接近复杂组织中工作的实际完成方式。

IMPROVEMENT OF COMPANY-WIDE SYSTEMS THAT CUT ACROSS ORGANIZATIONAL LINES REQUIRES A CROSS-FUNCTIONAL EFFORT IN ORDER TO INSURE THAT THE NECESSARY EXPERTISE IS AVAILABLE TO DEVELOP EFFECTIVE SYSTEMS IMPROVEMENTS. ONE POWERFUL METHOD TO CREATE THE REQUIRED EXPERTISE IS FORMATION OF AN INTERORGANIZATIONAL IMPROVEMENT TEAM OF PEOPLE WHO ARE CLOSE TO HOW WORK REALLY GETS DONE IN A COMPLEX ORGANIZATION.