This paper describes how the fast-growing City of Seattle, Washington, is using geographic information system (GIS) technology in many departments, including water and electric. Seattle began use of GIS as part of a joint automated mapping project undertaken by the city's engineering, water, and electric departments. The project proceeded along multiple tracks. First was formed a common land data base, which contained land-specific data common for many city departments; at the same time, water and electric database and map development were underway. An overview of the contents and construct of the common land data base is given, with an appendix listing the elements that are anticipated to be used by many departments; another appendix lists possible applications in various departments. Following this overview, the author concentrates on the water department's involvement. The need for GIS is explained, based on proliferating records and aging, nonreproducible, nonstandard maps. Planning and development activities and the current GIS status in relation to the water department are discussed in some detail; an appendix gives the process in the form of a flow chart. Nine lessons learned are summarized; these range from institutional issues to GIS source materials.