20世纪90年代初，奥兰多公用事业委员会（OUC）在确定其供水系统的未来运行时面临着复杂的选择。增长需求、气味和味道问题、更高的水质标准，以及继续远程操作的愿望，促使OUC启动了一项雄心勃勃的计划，称为“水项目2000”，以升级和完全自动化OUC的区域水系统。通过开发最先进的设施自动化和信息管理（FAIM）系统，这一愿景变成了现实。FAIM系统将实时监控和数据采集（SCADA）和互联网技术与OUC控制和信息管理系统相结合，将整个供水系统互连。FAIM系统最近获得了佛罗里达咨询工程师协会工程卓越大奖，最初于1997年实施，于2000年完成，允许单一运营商监控整个系统的产水量。 OUC现在拥有更好的过程控制、更高的运营效率、更低的运营成本、更高的安全性和更高的水质。本文将讨论OUC的运营经验，以及使用FAIM为toOUC及其客户群带来的节约。包括3个参考文献、图表。

In the early 1990s, the Orlando Utilities Commission (OUC) faced complexchoices in defining the future operation of its water system. Growth demands,odor and taste problems, higher water quality standards, and a desire tocontinue remote operations inspired OUC to embark on an ambitious plan,known as Water Project 2000, to upgrade and completely automate OUC'sregional water system. This vision turned into reality through the development ofa state-of-the-art Facility Automation and Information Management (FAIM)system, which integrates real-time Supervisory Control and Data Acquisition(SCADA) and Internet technologies with OUC control and informationmanagement systems--interconnecting the entire water system.The FAIM system, which recently won the Florida Institute of ConsultingEngineers Grand Award for Engineering Excellence, was initially implemented in1997 and completed in 2000 and allows a single operator to monitor and controlwater production for the entire system. OUC now enjoys better process control,improved operator efficiency, reduced operating costs, increased safety andhigher quality water.This paper will discuss OUC's operating experience and the savings accruing toOUC and its customer base by use of FAIM. Includes 3 references, figures.