Transportation - Logistics and services - Public passenger transport; Service quality definition, targeting and measurement
运输-物流和服务-公共客运；服务质量定义、目标和测量；德文版EN 13816:2002

2002-07-01

Transportation - Logistics and services - Public passenger transport - Service quality definition, targeting and measurement.
运输.物流和服务.公共客运.服务质量定义 目标和测量

2003-01-17

公共航空旅客运输服务认证要求
Requirements for service certification of public air passenger transport

2017-11-27

公共交通客运服务--城市地铁
The passenger service of urban public transportation - Urban subway

1993-08-05

城市公共交通客运服务-城市出租汽车
The passenger service of urban public transportation-Urban taxi

1998-02-09

Public passenger transport - Basic requirements and recommendations for systems that measure delivered service quality
公共客运.测量服务质量系统的基本要求和建议；德文版EN 15140:2006

2006-07-01

Public passenger transport. Basic requirements and recommendations for systems that measure delivered service quality
公共客运 衡量交付服务质量的系统的基本要求和建议

2010-01-31

Public passenger transport - Basic requirements and recommendations for systems that measure delivered service quality
公共客运.服务质量测量系统的基本要求和建议

2006-10-31

Public Key Cryptography for the Financial Services Industry, Key Agreement and Key Transport Using Elliptic Curve Cryptography
金融服务业的公钥密码、使用椭圆曲线密码的密钥协议和密钥传输

2011-12-21

Public passenger transport. Guidelines on the application of UNE- EN 13816 to establish a service quality reference. Part 3: Regular suburban transport by road.
公共客运 应用UNE-EN 13816建立服务质量参考的指南 第三部分:常规的郊区公路运输

2007-03-21

Public passenger transport. Guidelines on the application of UNE- EN 13816 to establish a service quality reference. Part 2: Regional regular transport by road.
公共客运 应用UNE-EN 13816建立服务质量参考的指南 第2部分:区域定期公路运输

2007-03-21

Public passenger transport. Guidelines on the application of UNE- EN 13816 to establish a service quality reference. Part 1: Regular long-distance transport by road.
公共客运 应用UNE-EN 13816建立服务质量参考的指南 第1部分:定期长途公路运输

2007-03-21