建筑使用者对其控制办公室温度能力的感知对其对热环境的满意度有很大影响。现代商业建筑中的许多办公室提供用于房间水平控制的恒温器，然而，复杂的控制逻辑可能会成为用户与供暖、通风和空调（HVAC）控制系统有效互动的障碍。虽然调查显示现代办公室的感知控制能力较低，但没有已知的办公室研究测量和分析室内条件、HVAC性能和恒温器相互作用，以了解建筑界面的可用性。在这项研究中，通过使用楼宇自动化系统的传感器数据，在供暖季节的三个月期间，对一所大学教学楼中25个几乎相同的办公室进行了研究。 在审查编程逻辑后，研究了HVAC系统维持恒温器设定点的能力以及对设定点变化的响应时间。平均而言，在54%的占用小时内（根据BAS时间表的定义），温度在±0.5°C（±0.9°F）以内的房间，分别需要83分钟/摄氏度（46分钟/华氏度）和53分钟/摄氏度（29分钟/华氏度）来响应设定点的增加或减少。研究发现，建筑的热性能因邻近办公室的条件、室外环境条件和建筑自动化特征等因素而存在显著差异。乘客可能不了解这些因素对系统性能的影响，当加上对设定点调整的总体响应时间较慢时，这可能会降低他们对热环境的感知控制。引用:2020年虚拟会议论文

Building occupants’ perception of their ability to control the temperature of their offices has a strong influence on their satisfaction with the thermal environment. Many offices in modern commercial buildings offer thermostats for room level control, however, the complex control logic can act as a barrier for users to interact effectively with the heating, ventilation, and air-conditioning (HVAC) control system. While surveys have shown that perceived control in modern offices is low, no known studies of offices have measured and analyzed indoor conditions, HVAC performance, and thermostat interactions for the purpose of understanding building interface usability. In this study, 25 near-identical offices in a university academic building were studied over a three-month period during the heating season by using the sensor data from the building automation system. Following a review of the programming logic, the ability of the HVAC system to maintain the thermostat setpoints and the response time to setpoint changes was investigated. On average, the rooms where within ±0.5°C (±0.9°F) for 54% of occupied hours (as defined by BAS schedule), and took 83 min/°C (46 min/°F) and 53 min/°C (29 min/°F) to respond to an increase or decrease to the setpoints respectively. It was found that the building’s thermal performance varied significantly by factors such as conditions in neighboring offices, outdoor environmental conditions, and building automation features. The influence of such factors on the system’s performance is likely not understood by occupants, and when coupled with overall slow response times to setpoint adjustments, this may reduce their perceived control over their thermal environment.