本powerpoint演示文稿首先简要概述了2008年2月导致丹佛州际公路I25落水洞的一条总水管破裂。课程包括:协调沟通； 以24/7的新闻周期管理媒体；和 什么有效，什么无效——给公众的建议 新闻官员。

This powerpoint presentation begins by providing a brief overview of a water main break that caused a sinkhole in the interstate highway I25 in Denver in February 2008. Topics covered include: coordinating communications; managing media in a 24/7 news cycle; and, what worked, what didn't -- tips for public information officers.