新订购“自解压文件格式”选项，以在可编辑的Microsoft Word文档中获取此产品！该清单定义了ISO 9004:2018标准中定义的所有工件。它还为每个工件分配一个成熟度级别，用于评估组织的成熟度级别。在本“指南”标准中，没有“必需的”人工制品（没有“Shall”），只有“建议的”物品。20多年来，软件工程过程技术（Software Engineering Process Technology，SEPT）为解决软件问题的标准制定了检查表。为了减少围绕这些类型标准的迷雾，自1994年以来，SEPT已经制定了标准清单。这是另一个与质量标准相关的检查表。 ISO 9004将为您的组织提供指导和支持，以通过使用质量管理方法实现持续成功。任何组织都可以使用这种方法，无论其规模、类型和活动如何。为了记录一个组织已经达到某个质量成熟度水平，标准建议该组织在每个成熟度水平上生产和使用某些质量工件（程序、政策、计划、记录、文件、审核和评审）。然而，为了满足ISO 9004中概述的指南，什么构成物证（人工制品）有时很难确定。为了弥合这一差距，作者和SEPT专家根据他们对文件的了解和在质量领域的经验，确定了标准中要求的物证项目。 这些专家确定的每一项物证都列在清单中:；政策、程序、计划、记录、文件或审查。ISO9004提倡将自我评估作为一种重要工具，用于审查组织的成熟度水平。这种自我评估可以提供组织绩效及其管理体系成熟度的总体视图。为了帮助从物证过渡到成熟度水平，检查表确定了与检查表中列出的每份物证相关的成熟度水平。由于该标准没有为物证项目指定一个成熟度级别，作者和SEPT专家为列出的每一项物证指定了一个成熟度级别。 每个检查表中人工制品后的括号（）中标记了成熟度水平。成熟度等级的分配基于标准的专家知识和他们在质量领域的经验。SEPT检查表是围绕物证的分类方案构建的，包括政策、程序、计划、记录、文件、审计和审查。审计或审查完成后，必须有某种类型的附带记录。该记录将定义审查或审计的结果以及要采取的任何纠正措施。为简洁起见，本检查表并未为每次审查或审计单独列出记录。应审查所有程序，但检查表不要求对每个程序进行审查，除非标准要求进行程序审查。 在本清单中，“手册、报告、脚本和规范”包含在文件类别中。在程序类别中，当主体标准参考另一个物证标准时，包括指南。检查表没有列出参考标准的要求。该清单以PDF或word格式提供。后一种格式允许您根据您的商业案例或您的组织希望使用清单的媒体（如excel网页格式或任何其他最终产品类型）定制文档，以尽可能高效地符合标准。本产品提供4小时免费咨询，由对基本标准有第一手知识的专家提供，以回答标准和清单上的问题，有效期为购买产品后60天。

New! Order the "Self-Extracting File Format" option to get this product in an editable Microsoft Word document!This checklist defines all the artifacts defined in the ISO 9004:2018 standard. It also assigns a maturity level to each artifact that can be used to assess the maturity level of an organization. In this "guidance" standard there are no "required" artefacts (no "shalls") only "suggested" items.For 20 + years Software Engineering Process Technology (SEPT) has produced checklists for standards that address software issues. To reduce the fog surrounding these types of standards SEPT has produced checklists for standards since 1994. This is another checklist related to quality standards.ISO 9004 will provide your organization with guidance and support to achieve sustained success by using a quality management approach. This approach can be used by any organization, regardless of size, type and activity. To document that an organization has achieved a certain quality maturity level the standard recommends that the organization produce and use certain quality artifacts (Procedure, Policy, Plan, Records, Document, Audits and Review) at each maturity level. However, what constitutes physical evidence (Artifacts) to meet the guidance outlined in ISO 9004 is sometimes difficult to identify. To bridge this gap the author and SEPT experts have identified items of physical evidence called out in the standard based on their knowledge of the document and their experience in the quality field. Each item of physical evidence that was identified by these experts is listed in the checklist as; policy, procedure, plan, records, document or reviews.ISO 9004 promotes self-assessment as an important tool for the review of the maturity level of an organization. This self-assessment can provide an overall view of the performance of an organization and degree of maturity of their management system. To aid in this transition from physical evidence to maturity level, the checklist identifies the maturity level associated with each piece of physical evidence called out in the checklist. Since the standard does not assign a maturity level to an item of physical evidence the author and SEPT experts have assigned a maturity level to each piece of physical evidence listed. The maturity level is marked in brackets () after the artefact in each checklist. This assigning of maturity level was based on the expert knowledge of the standard and their experience in the quality field.The SEPT checklists are constructed around a classification scheme of physical evidence comprised of policies, procedures, plans, records, documents, audits, and reviews. There must be an accompanying record of some type when an audit or review has been accomplished. This record would define the findings of the review or audit and any corrective action to be taken. For the sake of brevity this checklist does not call out a separate record for each review or audit. All procedures should be reviewed but the checklist does not call out a review for each procedure, unless the standard calls out the procedure review. In this checklist, "manuals, reports, scripts and specifications" are included in the document category. In the procedure category, guidelines are included when the subject standard references another standard for physical evidence. The checklist does not call out the requirements of the referenced standard.The checklist is available in PDF or word format. The latter format allows you to tailor the document to your business case or the media that your organization wants to use the checklist in such as excel web page format or any other end product type in order to meet compliance with the standard in the most efficient way possible.This product comes with 4 hours of free consultation, from experts that have firsthand knowledge of the underlying standard, to answer questions on the standards and checklists and is valid for 60 days after purchase of the product.