Tourism and related services — Thalassotherapy — Service requirements
旅游及相关服务 - 海水疗法 - 服务要求
发布日期:
2015-03-06
ISO 17680:2015规定了在海洋治疗中心提供服务的要求,该中心利用海洋环境的有益影响进行治疗或预防,旨在确保
-优质服务响应客户的隐性和显性需求,
-尊重地使用海疗概念,
-特别是卫生和安全原则的实施,以及
-给顾客带来的安慰。
ISO 17680:2015既不涉及地中海疗法应该提供的治疗优点,也不涉及与医学专业相对应的决策。
ISO 17680:2015不适用于住宿或餐饮服务。
据了解,所有国家法律义务,尤其是有关卫生、健康、消费者和员工的义务,均由Thalasstherapy中心履行。
ISO 17680:2015 establishes the requirements for the provision of services in thalassotherapy centres using marine environment's beneficial effects with curative or preventive purposes, aiming at ensuring
-Good quality services responding to customer's implicit and explicit needs,
-The respectful use of the thalassotherapy concept,
-Very specifically, the implementation of hygiene and safety principles, and
-The comfort to the customers.
ISO 17680:2015 does not deal with the therapeutic virtues supposed to be offered by thalassotherapy nor does it cover decisions that correspond to the medical profession.
ISO 17680:2015 does not apply to accommodation nor to catering services.
It is understood that all national legal obligations especially regarding hygiene, health, consumers, and employees are to be fulfilled by the thalassotherapy centre.