Directive 2013/11/EU of the European Parliament and of the Council of 21 May 2013 on alternative dispute resolution for consumer disputes and amending Regulation (EC) No 2006/2004 and Directive 2009/22/EC (Directive on consumer ADR)
2013年5月21日欧洲议会和理事会关于消费者纠纷替代纠纷解决的第2013/11/EU号指令 并修订第2006/2004号法规(EC)和第2009/22/EC号指令(消费者ADR指令)
Directive 2013/11/EU of the European Parliament and of the Council of 21 May 2013 on alternative dispute resolution for consumer disputes and amending Regulation (EC) No 2006/2004 and Directive 2009/22/EC (Directive on consumer ADR)