Introductory Text1.Citation, commencement and interpretation2.Duty to investigate and give a decision3.Time for making a complaint4.Form of complaint5.Matters to be considered in giving a decision6.Time for giving decision7.Powers on giving a decision8.Matters to be included in a decision9.Notice of a decision10.Duty of committee of the Board to investigate and give a decision11.Time for making an application to the committee12.Form of an application13.Matters to be considered by the committee in giving a decision14.Time for giving a decision15.Powers on giving a decision16.Matters to be included in a decision17.Notice of a decision by the committee18.Independent investigation of relevant complaints19.RepresentationSignatureExplanatory Note