前言这是CSA Z317.14的第一版，医疗设施的寻路。本标准定义了规划、实施和持续改进寻路系统的基本要素。CSA集团承认，本标准的制定部分是由于阿尔伯塔、不列颠哥伦比亚、马尼托巴、新不伦瑞克、纽芬兰和拉布拉多、西北地区、新斯科舍、努纳武特、安大略、爱德华王子岛、魁北克、萨斯喀彻温和育空等国政府的财政支持，由加拿大健康药物和技术协会（CADTH）管理。 范围1.1.1.1本标准规定了HCF测向系统的规划、设计、实施、维护、评估和持续改进的要求。1.1.2本标准阐述了作为用户体验、过程、计划和系统的寻路的以下组成部分:a）地点；b） 人员；c） 元素；d）持续改进。1.2本标准通过以下方面规定了直观、可访问和可理解的寻路要求:a）作为用户友好型寻路系统起点的设施设计； b） 寻路策略中的自然定向概念；c） 标志内容、布局和节目组织的一致性；d） 所有类型HCF和现场的视觉连续性和指示牌顺序；e） 通过HCF和站点的决策点数量；f） 与患者、访客和提供者的所有沟通形式的清晰性和一致性；g） 现有HCF和现场上的标志数量；h） 返回患者、访客和提供者的路径学习:i）可访问的路径查找元素；j） 适用的多文化和多语言要求； k） 数字和新兴技术；l）实施寻路策略的可持续方法。1.3本标准不包括有管辖权的当局确定的出口的紧急和生命安全方面。1.4本标准适用于所有类别的HCF。1.5在本标准中，“应”用于表示要求，即用户为遵守本标准而有义务满足的规定；“宜”用于表示建议或建议但不需要的建议；“may”用于表示一个选项或在标准范围内允许的选项。 注释随附条款不包括要求或替代要求；随附条款的注释旨在与文本中的解释性或信息性材料分开。表和图的注释被视为表或图的一部分，可以作为要求编写。附录被指定为规范性（强制性）或信息性（非强制性）以定义其应用。1.6以国际单位制给出的数值是本标准中的记录单位。括号中给出的值仅供参考和比较。

PrefaceThis is the first edition of CSA Z317.14, Wayfinding for health care facilities. This Standard defines the essential elements in planning, implementing, and continually improving wayfinding systems. CSA Group acknowledges that the development of this Standard was made possible, in part, by the financial support of the governments of Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Northwest Territories, Nova Scotia, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan, and Yukon, as administered by the Canadian Association for Drugs and Technology in Health (CADTH).Scope1.1 1.1.1 This Standard establishes requirements for the planning, design, implementation, maintenance, evaluation, and continual improvement of wayfinding systems for HCFs. 1.1.2 This Standard addresses the following components of wayfinding as a user experience, a process, a plan, and a system: a) place; b) people; c) elements; and d) continual improvement. 1.2 This Standard sets out requirements for intuitive, accessible, and understandable wayfinding through the following: a) facility design as the starting point of a user friendly wayfinding system; b) natural orientation concept in wayfinding strategy; c) consistency in sign content, layout, and program organization; d) visual continuity and order in signage for all types of HCFs and sites; e) the number of decision-making points through HCFs and sites; f) clarity and consistency in all forms of communication to the patients, visitors, and providers; g) the number of signs on existing HCFs and sites; h) waylearning for return patients, visitors, and providers: i) accessible wayfinding elements; j) applicable multicultural and multilingual requirements; k) digital and emerging technologies; and l) a sustainable approach in implementation of wayfinding strategies. 1.3 This Standard does not include emergency and life safety aspects of egress as determined by the authority having jurisdiction. 1.4 This Standard applies to all classes of HCF. 1.5 In this Standard, "shall" is used to express a requirement, i.e., a provision that the user is obliged to satisfy in order to comply with the standard; "should" is used to express a recommendation or that which is advised but not required; and "may" is used to express an option or that which is permissible within the limits of the Standard. Notes accompanying clauses do not include requirements or alternative requirements; the purpose of a note accompanying a clause is to separate from the text explanatory or informative material. Notes to tables and figures are considered part of the table or figure and may be written as requirements. Annexes are designated normative (mandatory) or informative (non-mandatory) to define their application. 1.6 The values given in SI units are the units of record for the purposes of this Standard. The values given in parentheses are for information and comparison only.