This document defines the capabilities of issue management tools and is used to select the most
appropriate one from many issue management tools. The evaluation and selection of the issue
management tools is performed in accordance with ISO/IEC 20741 which defines the general evaluation
selection process and evaluation characteristics. Issue management is based on the tasks described
in several activities in their processes (e.g. project assessment and control, decision management, and
system/software requirements definition) of ISO/IEC/IEEE 12207.All current amendments available at time of purchase are included with the purchase of this document.