战略工具，以支持最有效的 有效利用公用事业公司的资源 对公用事业公司的规划至关重要 过程利用美国的环境保护 机构的能力、管理、运营、， 和维护计划（CMOM）作为 吉德，奥兰治县的水资源部门 佛罗里达州奥兰多市公共事业部 一份绩效管理计划，以解决以下问题: 人口快速增长的挑战和 水资源紧张。 最初开发用于废水处理设施， CMOM解决了问题的所有方面 奥兰治县公用事业组织 水资源管理的具体重点 以及运营、财务考虑、水资源 治疗维护问题、公共卫生 保护、法规遵从性和安全性。 水CMOM程序显示了 电力公司组织中的漏洞，提供了 确定优先顺序并实施差距缩小的方法 项目，并调整最终建议 使用公用事业公司的 目标和使命宣言。 该程序创建了一个可重复的过程 可以测量公用事业的运行情况， 定期重新分析实用程序，显示其中的差距 绩效，制定弥补这些差距的计划， 并使用性能重新测量效用 指标和行业公认的指标。包括数字。

Strategic tools to support the most effective and efficient use of a utility's resources have become critically important to a utility's planning process. Using the U.S. Environmental Protection Agency's capacity, management, operations, and maintenance program (CMOM) as a guide, the water division of the Orange County Utilities Department in Orlando, Florida, developed a performance management plan to address the challenges of a rapidly growing population and stretched water resources. Originally developed for wastewater utilities, CMOM addresses all aspects of the Orange County Utilities organization, with specific focuses on water utility management and operations, financial considerations, water treatment maintenance issues, public health protection, regulatory compliance, and safety. The Water CMOM program showed the gaps in the utility's organization, provided a method to prioritize and implement gap closure projects, and aligned the final recommendations of the assessment with the utility's goals and mission statement. The program created a repeatable process that can measure how the utility is performing, re-analyze the utility periodically, show gaps in performance, develop plans to close those gaps, and remeasure the utility using performance indicators and industry-accepted metrics. Includes figures.