本标准提供了帮助组织及其人员解决培训相关问题的指南。当需要解释ANSI/ISO/ASQ Q9000-2000质量保证和质量管理标准系列中“教育”和“培训”的参考时，可使用本指南。它还提供指导，帮助组织识别和分析培训需求、设计和规划培训、提供培训、评估培训结果，以及监控和改进培训过程，以实现其目标。它强调培训对持续改进的贡献，旨在帮助组织使其培训成为更有效的投资。

This standard provides guidelines to assist organizations and their personnel when addressing issues related to training. It may be applied whenever guidance is required to interpret references to "education" and "training" within the ANSI/ISO/ASQ Q9000-2000 family of quality assurance and quality management standards.It also provides guidance that can help an organization to identify and analyze training needs, design and plan the training, provide for the training, evaluate training outcomes, and monitor and improve the training process in order to achieve its objectives. It emphasizes the contribution of training to continual improvement and is intended to help organizations make their training a more effective and efficient investment.