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Accreditation of Water & Wastewater Utilities: AWWA Accreditation Program 水和废水公用设施认证:AWWA认证计划
发布日期: 2003-01-19
AWWA目前正在开发认证项目。这是对最佳实践标准应用的一种形式的验证,以提供高质量的服务,而不是试图绕过监管合规性,这将减少报告要求和监管监督,并提高客户对水供应商的满意度。它将为首要机构提供一个工具,用于评估真正需要监督和援助的公用事业公司。这将导致人们的态度从寻求遵守现有法规转变为寻求最佳策略以最好地保护公众健康。认证政策委员会提供与AWWA理事会和委员会以及AWWA政府事务办公室的链接。认证计划独立于现有的质量改进计划,如QualServe或安全用水合作计划。 现有的公用事业质量改进计划可供公用事业公司用于准备认证,因为它们包含必要的工具,但这些计划不是认证所必需的。通过个人努力开发的项目组件包括:政策和程序;认证标准;以及福利和激励。一旦以草案形式提出了项目组成部分,并向监管机构和专业组织的代表简要介绍了该流程,将启动由专业公司推动的利益相关者流程。利益相关者将提供反馈,表达担忧,指出个人问题,并参与项目建设。
The Accreditation program is currently under development by AWWA. It is a form of verification of the application of standards of best practice to deliver high quality services and not an attempt to by-pass the regulatory compliance, which should result in less reporting requirements and less regulatory oversight, and an improvement of customer satisfaction with the water suppliers. It will provide a tool for primacy agencies to be used in evaluation of utilities with the real needs for oversight and assistance. It will result in a change of attitude from seeking compliance with existing regulations to seeking the best strategies to best protect the public health. The Accreditation Policy Committee provides links to the Councils and Committees of AWWA, as well as the Government Affairs office of AWWA. The Accreditation Program is set up independently of the existing quality improvement programs such as QualServe or Partnership for Safe Water. The existing utility quality improvement programs may be used by utilities in preparation for the accreditation as they contain the necessary tools, but these programs are not required for accreditation. Program components to be developed through individual efforts include: policy and procedures; accreditation standards; and, benefits and incentives. Once the program components are proposed in a draft form and representatives of regulatory agencies and professional organizations are briefed about the process, a stakeholder process, facilitated by a professional firm, will be initiated. The stakeholders will provide feedback, express concerns, indicate individual issues, and participate in building the program.
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发布单位或类别: 美国-美国给水工程协会
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