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Accreditation of Water & Wastewater Utilities; AWWA Accreditation Program 水和废水公用设施的认证;AWWA认证计划
AWWA目前正在开发认证项目。认证将 成为一个自愿的全国性项目,适用于所有公用事业,无论规模大小。它是一种 验证提供高质量服务和服务的最佳实践标准的应用 不是试图绕过法规遵从性。这应该会导致 减少报告要求和监管监督,改善客户满意度 对水供应商的满意度。它将提供一个工具,供主要机构在 评估真正需要监督和协助的公用事业公司。这将带来变化 从寻求遵守现有法规到寻求最佳策略的态度 最好保护公众健康。 认证已被指定为AWWA的一项高度优先工作。认可政策 委员会提供与AWWA理事会和委员会的链接,以及 AWWA政府事务办公室。认证项目独立于 现有的质量改进计划,如QualServe或安全用水伙伴关系。这个 现有的公用事业质量改进计划可供公用事业公司用于准备 认证,因为它们包含必要的工具,但这些项目不需要 委派。 有三个项目组成部分将通过个人努力开发,并将同时启动。 首先是 政策和程序,由AWWA顾问制定,在 其他行业的认证。 第二个是认证标准,由AWWA志愿者、专业人士和专家小组制定 各自的字段,并由标准委员会编辑。首先要解决的问题是 开发内容包括:配电系统运行管理、水源管理 以及水处理厂的运行和管理。驾驶飞机后 这些标准在大型和小型系统以及其他领域的实施 将制定认证,包括:保护、客户关系、, 商业、融资和规划,以及废水处理、废水收集, 生物固体处理和管理,水回收。 最后,第三个项目组成部分是福利和激励,由AWWA的顾问制定,包括: 财务激励(债券/补助金利率降低,保险费用降低 保险费); 监管利益(减少主要机构的监督);和 社会和政治利益(公众信心、认可度和可信度)。一旦认证项目组成部分以草案形式提出,代表 一位利益相关者表示,监管机构和专业组织将简要了解这一过程 将启动由专业公司协助的流程。利益相关者将提供 反馈、表达担忧、指出个人问题,并参与制定计划。
The Accreditation program is currently under development by AWWA. Accreditation will become a voluntary, nation-wide program for all utilities, regardless of size. It is a form of verification of the application of best practice standards for delivering high quality services and not an attempt to by-pass the regulatory compliance. It should result in less reporting requirements and less regulatory oversight, and an improvement of customer satisfaction with the water suppliers. It will provide a tool for primacy agencies to be used in evaluation of utilities with the real needs for oversight and assistance. It will result in a change of attitude from seeking compliance with existing regulations to seeking the best strategies to best protect the public health. Accreditation has been named a high priority effort of the AWWA. The Accreditation Policy Committee provides links to the Councils and Committees of AWWA, as well as the Government Affairs office of AWWA. Accreditation Program is set up independently of the existing quality improvement programs such as QualServe or Partnership for Safe Water. The existing utility quality improvement programs may be used by utilities in preparation for the accreditation as they contain the necessary tools, but these programs are not required for accreditation. There are three program components that will be developed through individual efforts and will start at the same time. The first is Policy and Procedures, developed by a consultant to AWWA, experienced in accreditation in other branches of industry. The second is Accreditation Standards, to be developed by groups of AWWA volunteers, experts in respective fields, and edited by a Standards committee. The first components to be developed are: distribution system operation and management, source water management and protection, and water treatment plant operation and management. After piloting the implementation of these standards at both large and small systems, other areas of accreditation will be developed and will include: conservation, customer relations, business, financing, and planning, as well as wastewater treatment, wastewater collection, biosolids handling and management, water reclamation. Finally, the third program component is Benefits and Incentives, to be developed by a consultant to AWWA and will include: financial incentives (lower interest rates on bonds/grants, lower insurance premiums); regulatory benefits (less oversight from primacy agencies); and, social and political benefits (public confidence, recognition, and credibility). Once the accreditation program components are proposed in a draft form and representatives of regulatory agencies and professional organizations are briefed about the process, a stakeholder process that will be facilitated by a professional firm will be initiated. The stakeholders will provide feedback, express concerns, indicate individual issues, and participate in building the program.
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发布单位或类别: 美国-美国给水工程协会
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