ETSI EN 301 104-人为因素（HF）；欧洲电话号码空间（ETNS）的人为因素要求-国家数字标准馆

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Human Factors (HF); Human factors requirements for a European Telephony Numbering Space (ETNS) 人为因素（HF）；欧洲电话号码空间（ETNS）的人为因素要求

发布日期： 1998-10-01

在创建欧洲编号空间时，确定人为因素问题，并提出解决这些问题的建议。这些建议将针对那些需要实施和测试欧洲编号空间的人。在TR101056的制作过程中发现的问题包括:长电话号码的困难、与号码可携性相关的影响、识别欧洲号码的方式以及用户如何识别其成本、通话延迟的影响、欧洲服务的语言困难，以及可用性测试的需要。

The identification of the Human Factors issues in the creation of a European Numbering Space and the creation of recommendations for addressing those issues. The recommendations will be targeted at those who need to implement and test a European Numbering Space. Issues that have been identified during the production of TR101056 include: difficulties with long telephone numbers, effects related to number portability, the way in which European Numbers can be identified and how users can identify their costs, the effect of call delays, linguistic difficulties with European services, and the need for usability testing.

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发布单位或类别：国际组织-欧洲电信标准协会

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