ETSI ES 202 975-人为因素（HF）；中继服务的要求-国家数字标准馆

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Human Factors (HF); Requirements for relay services 人为因素（HF）；中继服务的要求

发布日期： 2015-09-01

本文件规定了通过ICT网络提供中继服务的要求。其目的是提供适合纳入调试代理和中继服务提供商之间合同的信息。本文档适用于所有类型的中继服务，这些中继服务使得具有与听力、视觉、语音或认知功能或其组合相关的功能限制的用户能够与其他用户对话。本文档适用于文本中继服务、语音中继服务、视频中继服务和字幕电话服务。规定了全天候服务和限时服务的要求。本文件未对网络运营商提出要求。

The present document specifies requirements for relay services provided over ICT networks. It is intended to give information suitable for incorporation into contracts between commissioning agents and relay service providers.The present document is applicable to all kinds of relay services which enable a user with functional limitations related to hearing, vision, speech or cognitive functions, or combinations thereof, to converse with other users. The present document applies to text relay services, speech-to-speech relay services, video relay services, and captioned telephony services.Requirements are specified for services provided on a 24/7 basis, as well as for limited-hour services.The present document does not place requirements on network operators.

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发布单位或类别：国际组织-欧洲电信标准协会

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