不断增长的需求、不断变化的技术、不确定的成本和老化的系统使每个公用事业经理的角色变得复杂。M5水务设施管理是通过公用事业行业的领导者的合作而发展起来的，他们成功地应对了管理水务设施的挑战。它是为希望更好地了解公用事业管理各个方面的新经理和经验丰富的经理设计的，包括:监管问题公用事业管理概述战略规划员工问题信息管理基础设施管理财务管理沟通和利益相关者参与环境健康与安全第三版已更新为反映行业内的重要经验。 它包括一系列领域的最新信息，如应急准备、员工战略、客户健康和安全、技术等。

Increasing demands, changing technologies, uncertain costs, and aging systems complicate every utility manager's role. M5 Water Utility Management was developed through the collaborative effort of leaders in the utility profession who have successfully met the challenges of managing a water utility. It is designed for both new and experienced managers who are looking to better understand all aspects of public utility management including:Regulatory IssuesUtility Management OverviewStrategic PlanningWorkforce IssuesInformation ManagementInfrastructure ManagementFinancial ManagementCommunication and Stakeholder EngagementEnvironmental Health & SafetyThe third edition has been updated to reflect significant learnings within the industry. It includes the latest information on an array of areas such as emergency preparedness, workforce strategies, customer health and safety, technology, and more.