本文分为三个部分，讨论了水务公司如何开发计算机化维护管理系统。第一部分确定了计算机化维护管理系统的一些潜在好处。第二部分讨论计算机系统的关键要素:工作请求、计划和调度、工作跟踪、面向决策的报告、材料管理和成本核算。最后一节介绍了成功实施计算机化系统的计划。实施过程分为五步:制定维护目标、记录当前情况、定义系统需求、开发或购买软件，以及实施和评估。有许多商业维护管理系统，从简单的、单一的- 目的系统到非常复杂的集成系统。如果现成的系统不能满足实用程序的需求，可以开发定制系统。成本主要取决于系统的复杂性。

This paper, which discusses how water utilities can develop a computerized maintenance management system, is organized into three sections. The first identifies some of the potential benefits of a computerized maintenance management system. The second section discusses the key elements of a computer system: work request, planning and scheduling, work tracking, decision oriented reporting, materials management, and cost accounting. The final section presents a plan for the successful implementation of a computerized system. Implementation is a five step process: establish maintenance objectives, document the current situation, define system requirements, develop or purchase software, and implement and evaluate. There are many commercial maintenance management systems, ranging from simple, single-purpose systems to very sophisticated integrated systems. If an off-the-shelf system does not meet the needs of a utility, a custom system can be developed. The cost depends primarily on the complexity of the system.