现行

BS PD CEN/TR 14709-2006

Postal services. Quality of service. Guide for the implementation of EN 13850
邮政服务 服务质量 EN 13850实施指南

2006-04-28

现行

UNE-CEN/TR 14709-2007 IN

Postal services - Quality of service - Guide for the implementation of EN 13850
邮政服务.服务质量.EN 13850实施指南

2007-07-25

现行

BS DD CEN/TS 15511-2008

Postal services. Quality of service. Information available on postal services
邮政服务 服务质量 有关邮政服务的可用信息

2008-06-30

现行

UNE-CEN/TS 15511-2009 EX

Postal services - Quality of service - Information available on postal services
邮政服务.服务质量.邮政服务信息

2009-01-21

现行

BS PD CEN/TR 16915-2015

Postal Services. Quality of service. Damage to postal items
邮政服务 服务质量 邮件损坏

2015-11-30

现行

BS 06/30149867 DC

EN 15511. Postal services. Quality of service. Information available on postal services
EN 15511 邮政服务 服务质量 有关邮政服务的可用信息

2006-05-03

现行

BS PD CEN/TR 15735-2008

Postal services. Quality of service. Distance to access points
邮政服务 服务质量 到接入点的距离

2009-11-30

现行

BS EN 14012-2019

Postal services. Quality of service. Complaints handling principles
邮政服务 服务质量 投诉处理原则

2019-10-04

现行

UNE-EN 14012-2009

Postal services - Quality of service - Complaints handling principles
邮政服务.服务质量.投诉处理原则

2009-09-16

现行

BS PD CEN/TR 16894-2015

Postal services. Quality of delivery: Reforwarding
邮政服务 交付质量:重新发送

2015-09-30

现行

DIN CEN/TS 15511

Postal services - Quality of service - Information available on postal services; German version CEN/TS 15511:2008
邮政服务.服务质量.邮政服务的可用信息；德文版CEN/TS 15511:2008

2008-06-01

现行

DIN EN 15511-DRAFT

Draft Document - Postal services - Quality of service - Information available on postal services; German version prEN 15511:2006
文件草案——邮政服务——服务质量——邮政服务信息；德文版prEN 15511:2006

2006-11-01

现行

BS PD CEN/TR 16706-2014

Postal Services. Quality of Service. Measurement of incorrect delivery. Feasibility Report
邮政服务 服务质量 测量不正确的交付 可行性报告

2014-07-31

现行

DIN EN 14137

Postal services - Quality of service - Measurement of loss of registered mail and other types of postal service using a track and trace system
邮政服务.服务质量.使用追踪系统测量挂号信和其他类型邮政服务的损失；德文版EN 14137:2003

2004-01-01

现行

BS EN 14137-2003

Postal services. Quality of service. Measurement of loss of registered mail and other types of postal service using a track and trace system
邮政服务 服务质量 使用追踪系统测量挂号信和其他类型邮政服务的损失

2003-09-16

现行

UNE-EN 14137-2004

Postal services - Quality of service - Measurement of loss of registered mail and other types of postal service using a track and trace system
邮政服务.服务质量.使用跟踪和追踪系统测量挂号信和其他类型邮政服务的损失

2004-03-26

现行

DIN EN 14534

Postal services - Quality of service - Measurement of the transit time of end-to-end services for bulk mail
邮政服务.服务质量.散装邮件端到端服务传输时间的测量

2017-03-01

现行

BS EN 14534-2016

Postal services. Quality of service. Measurement of the transit time of end-to-end services for bulk mail
邮政服务 服务质量 批量邮件端到端服务传输时间的测量

2017-02-28

现行

UNE-EN 14534-2004+A1-2007

Postal services - Quality of service - Measurement of the transit time of end-to-end services for bulk mail
邮政服务.服务质量.散装邮件端到端服务传输时间的测量

2007-12-27

现行

GB/T 36074.2-2018

信息技术服务 服务管理 第2部分：实施指南
Information technology service—Service management—Part 2: Implementation guide

2018-03-15