Guidance on the quality system elements of organizations that provide services. It is closely linked with service needs and terminology and will enable management in this field to obtain and provide quality assurance.Cross References:BS 4778:Part 1BS 5750:Part 0:Section 0.1BS 5750:Part 0:Section 0.2ISO 9001ISO 9002ISO 9003ISO 10011-1ISO 10011-2ISO 10011-3ISO 10012-1