本powerpoint演示首先列出了接收灾难性新闻的五个阶段，以及整合质量管理的最初挑战 将概念转化为一个已经繁忙（且 （受管制的）日常例行公事。好处 概述了质量管理的概念，包括: 差距分析； 危险识别/风险评估；和 文件控制。

This powerpoint presentation begins by listing the five stages of receiving catastrophic news, and initial challenges of incorporating quality management concepts into an already busy (and regulated) daily routine. The benefits of quality management are outlined and include: Gap Analysis; Hazard Identification / Risk Assessment; and, Document Control.