在本文中，我们描述了开发综合计算机化信息系统所涉及的因素，该系统将弥合所有水务设施中涌现的“信息孤岛”之间的差距。我们是一家拥有100多年历史的公司，现有信息堆积如山，必须整合到任何开发的系统中，这一事实加剧了我们面临的一个有趣挑战。我们还必须克服这句老话，“它已经运行了100年，为什么要改变它？”甚至在实施这项计划之前就已经有了好处。 我们都对组织的运作有了更好的理解。通过研讨会的分享，我们能够更好地了解彼此的工作和贡献。此外，在整个过程中加强沟通，也增强了其他员工发展计划，以提高团队合作。

In this paper we have described those factors involved in development of an integrated computerized information system that will bridge the gaps between those "Islands of Information" which spring up in all water utilities. Ours was an interesting challenge heightened by the fact that we are a 100+ year old company with a mountain of existing information that has to be incorporated into any system that is developed. We also have to overcome the old adage, "it has worked for 100 years, why change it?" There have been benefits even prior to the implementation of this plan. We all have a better understanding of how the organization works. Sharing through the workshops has enabled us to better understand each other's job and contribution. In addition, enhanced communication throughout the process has augmented other staff development programs for improved teamwork.