ISO 16355-1:2015描述了质量功能部署（QFD）过程、目的、用户和工具。这不是一个管理体系标准。它没有为组织制定和系统管理其政策、流程和程序以实现特定目标提供要求或指导方针。 ISO 16355-1:2015的用户将包括确保客户满意所需的所有组织职能，包括业务规划、营销、销售、研发（R&D）、工程、信息技术（IT）、制造、采购、质量、生产、服务、包装和物流、支持、测试、监管以及硬件、软件、服务、，以及系统组织。

ISO 16355-1:2015 describes the quality function deployment (QFD) process, its purpose, users, and tools. It is not a management system standard. It does not provide requirements or guidelines for organizations to develop and systematically manage their policies, processes, and procedures in order to achieve specific objectives. Users of ISO 16355-1:2015 will include all organization functions necessary to assure customer satisfaction, including business planning, marketing, sales, research and development (R&D), engineering, information technology (IT), manufacturing, procurement, quality, production, service, packaging and logistics, support, testing, regulatory, and other phases in hardware, software, service, and system organizations.