Tourism and related services — Wellness spa — Service requirements
旅游及相关服务 - 健康水疗 - 服务要求
发布日期:
2016-09-22
ISO 17679:2016规定了健康水疗中心的服务要求、主要支持流程以及向客户提供的服务质量。
ISO 17679:2016适用于所有类型和规模的健康水疗中心,即使它是其他活动的一部分(如住宿设施、健身中心和医院)。
ISO 17679:2016不包括任何住宿或餐饮要求。
ISO 17679:2016不适用于医疗水疗中心和海疗中心。
ISO 17679:2016不包括与医疗专业、医疗培训或任何宗教方面有关的决定。
ISO 17679:2016 establishes the service requirements of a wellness spa, the main supporting processes and the quality of service to be provided to the client.
ISO 17679:2016 can be used by all types and sizes of wellness spas even if it is part of another activity (e.g. accommodation facilities, fitness centres and hospitals).
ISO 17679:2016 does not include any accommodation or food and beverage requirements.
ISO 17679:2016 does not apply to medical spas and thalassotherapy centres.
ISO 17679:2016 does not cover decisions that are related to medical professions, medical training or any religious aspects.