This powerpoint presentation begins by providing background information on the drinking water quality management system in the Lake Huron and Elgin Area of Ontario, Canada. It outlines what a management system does and does not do, along with management system methodology, implementation of ISO14001, Integration with ISO14001 EMS, identifying competencies and
critical supplies and services list, process flow diagram, hazard identification, difficulties encountered with Quality Management System Policy and
Critical Control Procedures, employee buy-in, implementation commentary, operational plan development, outcome, resources, support, challenges, positive impacts, and reflections.