AS ISO/IEC 30105.2:2017-信息技术.IT支持服务业务流程外包（ITES-BPO）生命周期流程第2部分:流程评估模型（PAM）-国家数字标准馆

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Information technology - IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes, Part 2: Process assessment model (PAM) 信息技术.IT支持服务业务流程外包（ITES-BPO）生命周期流程第2部分:流程评估模型（PAM）

发布日期： 2017-05-15

采用ISO/IEC 30105-2:2016，作为提供符合ISO/IEC 33004要求的ITES-BPO服务的组织的过程评估模型，并通过提供ISO/IEC 24774中定义的过程目的和结果的解释指标，以及ISO/IEC 33020中定义的过程属性，支持绩效评估。

Adopts ISO/IEC 30105-2:2016, which serves as a process assessment model for organizations providing ITES-BPO services that conform to the requirements of ISO/IEC 33004 and supports the performance assessment by providing indicators for the interpretation of the process purposes and outcomes, as defined in ISO/IEC 24774, and the process attributes, as defined in ISO/IEC 33020.

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发布单位或类别：澳大利亚-澳大利亚标准

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